FREQUENTLY ASKED QUESTION

Q1: Are your products authentic?

A: Yes. Every item sold by Shop With TK is carefully inspected through our in-house authentication process to ensure authenticity, quality, and legitimacy before being listed.

Q2: Do you sell brand new or pre-owned items?

A: We offer both brand new and carefully sourced pre-owned designer and streetwear pieces, depending on availability.

Q3: How long does shipping take?

A: UK orders are typically delivered within 2–5 business days. International shipping times may vary depending on location.

Q4: Do you offer returns?

A: Yes. Eligible items can be returned within our return window, provided they remain unused, in original condition, and meet our return requirements.

Q5: How do I start a return?

A: Simply contact our customer support team with your order number, and we’ll guide you through the returns process.

Q6: Can I cancel or change my order?

A: Orders may only be changed or cancelled before dispatch. Please contact us as soon as possible after placing your order.

Q7: What payment methods do you accept?

A: We accept major debit cards, credit cards, and secure online payment options available at checkout.

Q8: Do you ship internationally?

A: Yes. We offer worldwide shipping to many countries.

Q9: How can I contact customer support?

A: You can contact us via email at:

shopwithtkltd@gmail.com

Q10: How often do you add new stock?

A: We regularly update our inventory with new designer and streetwear pieces, so check back often for the latest arrivals.